General Return Conditions
Return Window: All return requests must be submitted within 7 days of the delivery date.
Item Condition: Returned products must be completely unused, in brand-new condition, with the original protective film fully intact and all fixings included. Items with the protective film removed are classified as non-resalable and are strictly non-returnable.
Shipping Charges: Outbound shipping fees are non-refundable. Return shipping costs are the buyer's responsibility (except in cases of damaged goods).
How to Initiate a Return
To request a return, please email info@displayry.com with your Displayry dispatch confirmation and order reference number.
Detailed return instructions will be provided once your request is approved.
International Returns
All round-trip shipping costs are strictly non-refundable for international orders.
Customers are responsible for any customs duties, taxes, and related customs clearance fees incurred during transit.
Damaged Deliveries
Reporting Window: Please notify us at info@Displayry.com within 7 days of delivery if your item arrives damaged.
Free Replacement Parts: We provide complimentary replacement parts for any damaged sections.
Processing Times
Returns are inspected and processed within 7–10 business days of arrival at our facility.
A confirmation email will be sent once your return has been inspected and completed.
Contact & Company Information
For any questions or further assistance, please contact our support team at info@Displayry.com.
Hong Kong Branch
Company: Linlan Trading Co., Limited
Address: Room 803B, 8/F, West Coast International Building, 290–296 Un Chau Street, Cheung Sha Wan, Kowloon, Hong Kong
Tel: +86 18696495658
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